Reporting on Kartify

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Introduction

Kartify enable brands to download multiple reports including sales, customer etc. These reports provides many actionable insights about the the user journey on the websites and thus helps in increasing the revenue.

Sales Report

To download the report, navigate to Reports >> Sales >> Orders. From the dashboard that looks like the image below, please select the Start and End date. Then click on the Export button. A .csv file would be downloaded.

The data in the file would be broken down at the item level. For ex, if an order has 4 line items or products, you will be able to see the data for all the line items. The important headers are order id, Customer details, payment method, product details, promotional discount etc.
You will also get the order status column. The data also contains missing orders. Please filter out all the blank cells before taking out the data for actual orders. CLICK HERE to know more about missing orders. Typically you would only select processing and processed states.

Cashback Report

Cashback report helps you to analyse how much the cashback strategy is impacting customer retention. To download the cashback report, please navigate to Reports >> Sales >> Cashback.
From the dashboard that looks like the image below, please select the Start and End date. Then click on the Filter button. A .csv file would be downloaded. Do not forget to tick the Download checkbox before clicking the Filter button.

The downloaded data will have Customer id, order id (for which the cashback is reedemed), amount of cashback used, customer details etc. The file contains the data for both the events when the cashback is added and cashback is reedemed. If the cashback is added, there won’t any prefix before amount but when cashback is reedeemed, the amount is prefixed with a minus (-) sign.

Coupon Report

To Download the coupon report, please navigate to Reports >> Sales >> Coupons. Select Start and End date and click on the export button.
The report contains the coupon data – Coupon code, coupon name, Coupon discount, Date etc. It also contains the customer information such as customer id.

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